LUNEX - Terms and conditions

TERMS AND CONDITIONS

Welcome to the Lunex website. By visiting our website and/or making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully.

Online store terms and conditions

By using this website, you confirm that you are of legal age in your jurisdiction or have obtained the consent of a legal guardian. You agree not to use our products for illegal purposes or to break any applicable laws in your area. Any breach of these terms will result in the immediate termination of your access rights.

General terms and conditions

We reserve the right to refuse any order from anyone, for any reason, at any time. We do not retain sensitive or personal information in our systems for more than 60 days so that guarantees and exchanges can be handled properly. After this period, our secure platform permanently deletes and destroys all customer data.

Accuracy, completeness and timeliness of information

We do not guarantee that the information on this website is accurate, complete or up to date. You use the information on this website at your own risk.

Products

Our products are available exclusively online. We aim to present them as accurately as possible, but we do not guarantee the accuracy of descriptions or colours displayed on your screen. Guarantee: We offer a comprehensive 30-day guarantee from the date you receive your order. At Lunex, we have been proud to offer this guarantee to all our customers since 2020. Please see our return policy for details.

Accuracy of billing and account information

We reserve the right to refuse any order. You agree to provide accurate, up-to-date account and billing information. Any inaccuracies may result in the cancellation of your order.

Shipping

We ship worldwide, with a delivery time of 3 to 10 business days. We are not responsible for delays caused by circumstances beyond our control, such as customs or transport disruptions.

Prohibited uses

You may not use our website or products for illegal purposes, to break any laws or to harm others. Any misuse will result in appropriate legal action.

Limitation of liability

Our products are designed and offered with the utmost attention to quality. At Lunex, we are proud to offer items that meet our high standards and our customers’ expectations.

Contact us

If you have any questions about our Terms and Conditions, please contact us at:

Email: info@lunex-officiel.com

Website: https://lunex-officiel.com